Authors

Abdullah Rashed Jasem Al-Abdooli (B.Arch.)

Managing Director and Chief Executive Officer - Marjan

Greg Abbott

VP Travel & Hospitality at DataArt

Margaret Ady

Co-founder of Apaleo

Chris K. Anderson

Professor and Director of the Center for Hospitality Research at Cornell

Antoine Aubrun

Country Manager - France, SiteMinder

Francisco Garcia Auyanet

A Proactive, Curious and Constantly Adapting Consultant

Chester Avey

Writer at Planday

Roger Bannister

Business Development Director

Fabian Bartnick

Vice President, Asia Pacific & International Business at LodgIQ

Clay Bassford

founder of Bespoke Sound

Brian Batts

Vice President Client Relations at Koddi

Frank H. Benzakour

Cornell graduate, Professor of Contemporary Club Management at Fairleigh Dickinson University and author

Steffan Berelowitz

Vice President Digital Platforms

Brittany Berger

Content Strategist

Scott D. Berman

Principal & US Industry Leader, Hospitality & Leisure

Vish Bhatia

Co-founder and President of Hotelsoft Inc.

Michael Blake

Executive Vice President & CEO at Hotel Technology Next Generation (HTNG)

Floor Bleeker

CIO MEA and Global Accor Strategic Programs

Markus Boberg

Vice President Business Development at ASSA ABLOY Hospitality

Jonathan Boffey

SVP Business Development at Triometric

Victor Bogomolov

CEO of VR Tigers

Kateryna Boiko

Marketing Manager at Mobilunity

Christopher Boinet

Lawyer at the Paris Bar and Partners at In Extenso Avocats

Chris Bowen

Managing Director EMEA at CWT

Kacey Bradley

Lifestyle Blogger for The Drifter Collective

Matthew Brown

Sr Digital Marketing Strategist

Jason G. Bryant

Founder, CEO & Chairman of the Board at Nor1

Danny Bryer

Area Director, Sales, Marketing and Revenue Management, Protea Hotels by Marriott

Bonnie Buckhiester

President & CEO at Buckhiester Management

Stéphanie Buri

Coordinator for Saviva Food and Beverage Chair at the Ecole h?telière de Lausanne

Jastin Busher

Freelance writer at 1custompapers.com

Jim Butler

Chairman, JMBM’s Global Hospitality Group

Josh Camire

Travel Industry Solutions Leader at UserTesting, a Human Insights Platform

Kyle Cardone

Student majoring in Hospitality Management and minoring in Leadership Studies

Grace Carter

Editor at Big Assignment

Chandra Chakravarthi

Content Marketing Specialist at Sertifi

Janel Clark

Head of Education at SnapShot

Rodney G. Clough

Senior Managing Director at HVS

Andrew Cohan

Managing Director at Horwath HTL - Miami

Pedro Colaco

CEO at GuestCentric Systems

Sebastian Colella

Vice President at Pinnacle Advisory Group

Lillian Connors

Senior Digital Marketing Strategist at Bizzmark

Adam Corey

Chief Marketing Officer at Tealium

William Cotter

Founder and Managing Director of Net Affinity

Daniel E. Craig

Founder, Reknown

Taylor Cunningham

Insights Manager at Sterling-Rice Group

Clayton Daspit

Clayton Daspit, AIA, LEED AP, is a principal at The Beck Group’s Atlanta office

Warren Dehan

President of Maestro PMS

Nicole Dehler

Vice President of Product Management at StayNTouch

Joseph E. Doway

Former Hotel Manager and founder of 4D Hospitality Management Resources

Enver Duminy

Chief Executive Officer at Cape Town Tourism

Jochen Ehrhardt

Founder of TRUE 5 STARS / Cofounder of DNA-QA

David Eisen

Director of Hotel Intelligence and Customer Solutions for HotStats

Bernard Ellis

President and Founder at Lodgital Insights LLC

Gino Engels

Co-founder and Chief Commercial Officer at OTA Insight

Aymeric Erulin

Multi-Property Revenue Manager

Diane Estner

President & CEO at DANNI Enterprises

Mark Fancourt

Co-Founder at TRAVHOTECH

Korosh Farazad

Founder and Chairman of Farazad Group of Companies

Gabor Forgacs

Associate Professor, Hospitality & Tourism Management, Ryerson University

Nicolas Frangos

Forward Thinking Hospitality Executive

Jason Q. Freed

Managing Editor at Duetto

Magnus Friberg

CEO & President of Zaplox

RJ Friedlander

CEO & Founder of ReviewPro

Derek Gallimore

Founder of Outsource Accelerator

Benoit Gateau-Cumin

Chief Recruiting Officer at The Boutique Search Firm

Tom Gearing

Owner & Managing Director of Cult Wines Ltd

Michael Del Gigante

Chief Executive Officer at MDG Advertising

Robert A. Gilbert

President and CEO of the Hospitality Sales & Marketing Association International (HSMAI)

Daniel Gillaspia

Founder at UponArriving.com

Danielle Gonzalez

VP, Hospitality at IgnitionOne

Frederic Gonzalo

Travel & Hospitality expert. Digital Marketing & Strategy Speaker and Consultant

Helen Gore-Grimes

a Director at Visrez

Douglas Grant

Managing Partner

Lauren Grech

CEO & Co-Founder of LLG Agency & LLG Events; and Adjunct Professor at New York University

Cindy Estis Green

Co-founder and CEO, Kalibri Labs, LLC

Brad Grimes

Senior Director of Communications at AVIXA

Rustam Gumerov

Delivery Manager at Intellectsoft

Lauren Hall

Founder & CEO at iVvy

Babs Harrison

Managing director of Phoenix based Babs Harrison and Partners

Kate Hayward

Professional Marketer and Writer

John Ragsdale Hendrie

Customer Experience Facilitator at Hospitality Performance

Gary Hernbroth

Founder of Training for Winners

Danielle Higley

Copywriter for TSheets by QuickBook

Richard Holmes

Freelance Travel Copywriter

Storified Hospitality

Storified Hospitality

Adam Hoydysh

Vice President of Hotel Sales at PLUM

Matthias Huettebraeuker

Brand Strategist

Shep Hyken

Customer Service and Experience Expert, Keynote Speaker and Bestselling Author

Emilia Jaakkola

Marketing Manager at Valpas

Isabelle Jan

Co-founder and manager of PrivateDeal SA

Tomasz Janczak

CEO& Founder H8 Education& Consulting.

Tucker Johnson

Instructional Assistant Professor at University of Houston

Melissa Kalan

Founder, ARMA – Australian Revenue Management Association

Leslie Kalk

Hospitality Coach at Six Figures Waiter

Praveen Kanyadi

Co-founder and VP Products at SpotCues

Anil Kaul

CEO at Absolutdata

Benjamin Keller

Senior Vice President of Sales, West

Josh Kelly

Partner and Chief Strategist at FINE

Doug Kennedy

President of the Kennedy Training Network

Conor Kenny

Teacher, Trainer, Writer. Founder of conorkenny.com

Don Kermath

Motivational Speaker & Trainer

Achin Khanna

Managing Partner at Hotelivate

Adam Knight

Owner at The Proven Principles

Marloes Knippenberg

CEO Kerten Hospitality

Klaus Kohlmayr

Chief Evangelist at IDeaS Revenue Solutions

Steve Kramer

CEO at WorkJam

Jeff Kupietzky

CEO of PowerInbox

Linchi Kwok

Associate Professor at The Collins College of Hospitality Management

Patrick Landman

CEO & Founder at Xotels

Leora Lanz

President of LHL Communications

Anson Lau

Managing Director of Shiji Distribution

Anson Lau

Managing Director - Shiji Distribution

Daniel H. Lesser

President & CEO of LW Hospitality Advisors LLC (LWHA)

Katja Leveringhaus

CEO at Explorer Hotels

Mark Lewis-Brown

CEO & President of Vertical Booking USA

Jim Lopolito

Owner of Lopolito Hospitality Consultants, Corp. (LHC)

Derek Lotts

Contributor at Smooth Decorator blog

Jana Love

President/CEO at ProSolutions

Billy Lowslan

Executive Marketing Director

Karen Loynaz

MPS in Global Hospitality Leadership, Georgetown University

David Lund

The Hotel Financial Coach

David Lund

PR Agent

Jan Lundborg

Chief Commercial Optimization Officer, Scandic

Trevor Lynn

CMO at Social Tables

Sergey Lypchenko

Technical Writer at Cleveroad

Avukile Mabombo

Group Marketing Manager, Protea Hotels by Marriott

Mia Mackman

President and Owner at Mackman ES

Jeremiah Magone

Marketing Director at Hospitality Copywriting

Ahmed Mahmoud

Founder of Revenueyourhotel.com

Brandon Main

CEO Xtreme Cubes

Robert Mandelbaum

Director of Research Information Services at CBRE Hotels

Jeremiah Mathews

Web Designer at Vizergy Digital Marketing

Binu Mathews

CEO at IDS Next

KathySue McGuire

Principal Sustainable Development at 3 Pillar Solutions, LLC

Jim McGuire

Founder of Vikara Events

David Metze

President/Founder at Incite Response

Terri Miller

Chief Executive Officer & Co-Founder at Concilio Labs

David Millili

CEO at Runtriz

Larry Mogelonsky

Owner of Hotel Mogel Consulting Limited and the founder of LMA Communications Inc.

Pascal Mongeau

Managing Director

Scott Moore

Global Chief Marketing Officer

Donna Moores

Blogger and CMO at Handmade Writing

Pamela Moulton

Associate Professor & Finance Area Coordinator, Cornell College of Business

Chris Mumford

Managing Director at AETHOS Consulting Group

Casey Munck

Senior Marketing & Communications Manager at Cendyn

Carlos Mu?oz

Managing Director, Bedbank at Hotelbeds

Sophie Neubauer

Manager Public Relations & Communications at WorldHotels

Marie Nieves

Lifestyle Blogger

Todd M. Noftall

Hotelier

Fred Novella

Managing Director Hotel Asset Management for Global Asset Solutions

Karen O'Neill

President-Americas at Knowcross

Tracy Oppenheimer

Head of content and communications at Helpshift

Charlie Osmond

Co-Founder & Chief Tease at Triptease

Peter O’Connor

Director of the MBA in Hospitality Management at ESSEC Business School

Georges Panayotis

President & Founder of MKG Group & Hospitality ON

Michael Pardo

SVP Sales and Marketing at ICE Portal

Jane Pendlebury

CEO at HOSPA

Helder Pereira

CEO of RBH

Nerissa J. Persaud

Business Strategist & Founder Career InFocusTM

Greg Pesik

Chief Executive Officer, PROVision Partners

Matt Pliszka

CEO & Software Consultant @ pickSaaS.com

Mathieu Pollet

Co-founder & CEO

Nadejda Popova

Senior Analyst at Euromonitor

Robert Post

Chairman and CEO at Knowland

Simone Puorto

Travel Tech Journalist | Published Author | Consultant

Kenneth Purcell

Founder and CEO of iSeatz

Nikkie Randhawa-Singh

Managing Director of Shiji Group, Asia Pacific

Bob Rauch

President of RAR Hospitality

Robert A. Rauch, CHA

President of RAR Hospitality

Frank Reeves

Co-Founder & CEO, Avvio

Robert Reitknecht

Hospitality Leader and Guest Experience Expert

Ad Rezaei

Graduate Student at Conrad N. Hilton Collage, University of Houston

Arjan van Rheede

Senior Research Fellow in Sustainability at Hotelschool The Hague

Gerardo Rivera

Corporate Chef at La Colección Resorts

Henri Roelings

Founder & CEO at HospitalityNet

Terence Ronson

Hospitality Professional, Technology Consultant, Public Speaker and Inventor

Einar Rosenberg

CIO at Creating Revolutions

George Roukas

Partner at Hudson Crossing

Umesh Sachdev

Co-founder, and CEO of Uniphore

Ash Salleh

Director of SEO at Campaign Monitor

Paul Sarlas

Founder/CEO at Savvy IQ Hospitality Consultants

Jos Schaap

Hospitality Software Executive & Entrepreneur

Alex Shashou

President & co-founder of ALICE

Brian Shedd

Chief Sales & Marketing Officer at OpenKey Inc.

Sonu Shivdasani

Owner, Soneva Resorts

Pete Simpson

Senior VP Global Business Technology at protel hotelsoftware

Raj Singh

CEO at Go Moment

Vikram Singh

Global Hospitality & Travel Strategist

Rasmus Skjoldan

Chief Marketing Officer at Magnolia CMS

Dan Skodol

Vice President of Revenue Analytics

Wynand Smit

Chief Executive Officer at INOVO

Stephanie Smith

Founder and Digital Matriarch at Cogwheel Marketing

Lucas Sobanski

CEO / Co-founder

Martin Soler

Partner at Soler & Associates

Santiago Garcia Solimei

Global Director of Social Media for Meliá Hotels International

Filippo Sona

Managing Director, Global Hospitality Drees & Sommer

Dave Spector

Partner at Tambourine

Andrew Spektor

CEO at Gimmonix

Max Starkov

President & CEO at HEBS Digital

Dori Stein

CEO at Fornova

Robert Stephens

Founder / Brand Storyteller at Story Impact Media

Severs + Jansen The Hospitality Studio

Hospitality Creative and Co-Owner

Robert Sudakow

Founder of RevUp Revenue Management Consulting

Joel Syder

Business Analyst and Writer at Academic Brits and OriginWritings

Stephen Szczygiel

CHIA, Associate at Hotel & Leisure Advisors (H&LA)

Peter Tarlow

President of Tourism and More

Michael Toedt

ManagingDirector at Dailypoint Gmbh

Daniel Trappler

Vice President Transactions & Capital Markets, HTI Consulting

Ben Travis

Content Lead

Stanley Turkel

CMHS, Hotel consultant

David Turnbull

Hospitality Entrepreneur , Founding Partner at Techtalk.travel

Matt Tutt

Digital Marketing Consultant

Steve Van

President & CEO, Prism Hotels & Resorts

Beth Wakefield

CRME, Managing Partner at Cardinal Point Revenue Services

Duncan Wales

Executive Chef at Destiny Hotel & Convention Centre by BON Hotels

Agnes Weil

Director of Sustainable Development at Club Med

Holly Welles

Writer

Frank Wolfe

Chief Executive Officer (CEO) at HFTP

Roger Wolkoff

Speaker, Trainer, Coach and Leadership Expert

Lyle Worthington

Technology Executive and Consultant & Past President of HFTP Global

Alan Young

President of Puzzle Partner Ltd.

Jeff Zabin

Research Director at Starfleet Research

Jing Zhu

Founder and Chairperson at China Hospitality Technology Alliance(CHTA)

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