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Webinar: How to Use Data to Activate Personalization and Enhance Loyalty

This webinar was recorded on September 26, 2019

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Working Ahead of The Curve

With today's broken compsets, high-cost third-party channels, and legacy on-property systems, it's no longer enough to simply pick out a tech system and go. Guests want a friction-free guest experience from their first impression online to their last moments on-property after checkout. What can you do?

In this special LIVE webinar, Estella Hale, Chief Product Evangelist for SHR, Pierre Bottner, Sr. Director of Product and Technology for StayNTouch, and Jennifer Hill, VP of Client Solutions for Kalibri Labs, will explore how benchmarking, distribution, and loyalty can come together to help you achieve your optimal business mix.

  • How to redefine your comp set for the best revenue opportunities in your market
  • The difference between Guest-Paid and COPE Revenue, and why it matters to your bottom line
  • New ways to laser-focus your distribution channels for more and better bookings
  • How to create exceptional experiences onsite to gain repeat guests
  • How to use guest data captured in your PMS to action guest personalization

A short Q&A will follow the live presentation. So join us and let us help you take your hotel well beyond average starting today!

Webinar: How to Use Data to Activate Personalization and Enhance Loyalty is organized by StayNTouch Inc.